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Customer Service Questionable - Review by citysearch c | Used Car Xpress

Used Car Xpress

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Customer Service Questionable 8/22/2011

Had spoken to the salesperson regarding a vehicle on the phone. Had mentioned I was driving from a distance and to call me if the vehicle was no longer available. Once I got there I found out that the vehicle had been sold. I was obviously not too pleased as I had specifically requested the salesperson to call me. True customer service is evident when folks care about the customer and not just the sale. A twenty second phone call was not asking too much. more
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