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No response despite calls and email - Review by citysearch c | Winemakers Guild

Winemakers Guild

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No response despite calls and email 8/18/2011

We ordered two kits on April 17, 2011. Mike said it would be 2 weeks and he would call. He never did. The phone is never answered and he does not respond to email. I call nearly every day just to get the voice mail. We stopped by on July 9 and found him there. He offered a refund but we stupidly said we would like to make the wine. An appointment was made for July 12 but he called and cancelled it. That was the last contact. He must be out of business and it looks like we have been ripped off. more
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