Dropped off my Sharp microwave because CEI was an authorized dealer. Paid my 85 bucks just to drop it off on 6/2 and said it would be a couple of days. I had to call back the following week to check my status and they said it was going to be 185.00 to fix. I told them to go ahead to fix it cause 3 kids without a microwave is brutal. They said average of 7-10 days to fix. Called back to follow up in two weeks and they said the part was on back order and couldn't give me a time frame. I waited another week and called again and got the same answer. I requested my money back and they couldn't refund me my money. So, they have my microwave and my 185 bucks and couldn't refund my money and i had nothing to show for it. Finally part arrives July 22, (9 weeks after I origianlly dropped the microwave off). After waiting two months you would figure I would be on the top of the wait line to have it fixed but then I had to go through a hole bunch of crap and excuses and waited another week!! Finally picked my microwave up the following Friday - I use it on Saturday and it shuts off. I call them on Monday to ask for my money back and spoke with Sharon. She said that she would contacdt Sharp and contact the owner then give me a call back. It has now been 10 days and still no call. Don't waste your time or your money with this company!!! You have been warned!!!!
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