Our home is a contemporary styled stucco house in a ""C"" shape, with 4 sets of patio doors on the ""inside"" of the C that face the patio & pool. We were in desperate need to replace the original wood fixtures that were warped, rotting, and seals broken on many of the glass panels. The width of each fixture was a bit larger than the typical ""stock"" replacement you could find at home improvement stores.
We got bids from a total of 4 companies in the DFW area to do the work. Robert Herold from DEEP was the only salesperson who was able to ""think outside the box"" in order to get us the right sized doors, but at a price that was affordable. He actually bid a product that others in town were going to charge us almost DOUBLE for the same product (and installation). We are EXTREMELY happy with the quality of the ProVia doors, and Robert's ""can do"" attitude. He definitely knows his products. I think the key to his success was also in the fact that he's worked as an installer for DEEP as well, so can look at a job & know EXACTLY what customers will need.
In addition, Tom and Justin (the installers) were prompt, friendly, professional, and exhibited true craftsmanship as they removed the old door fixtures and installed the new. They frequently were sweeping & making sure that they didn't leave a mess behind. They did an EXCELLENT job with the finish carpentry and caulking as well.
We cannot say enough good things about DEEP. It's so hard to find companies that provide top-quality products & services, but at affordable prices - not to mention the attention to detail, courtesy, and professionalism. We are so happy with DEEP's work on the replacement patio doors that we have contacted them again to have all 20 windows in our home replaced!!
If you are looking to have your home's doors or windows replaced, you will be VERY pleased with the people at DEEP. Bravo to Robert, Tom, and Justin!
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Bill S.
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