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HORRENDOUS Customer Service - Review by citysearch c | Visionworks - Avenue at White Marsh

Visionworks - Avenue at White Marsh

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HORRENDOUS Customer Service 8/9/2011

By far one of the worst customer service experiences I've ever had. I had no problems with the optometrists themselves (an asiangentlemen and caucasian gentleman) but the staff were EXTREMELY rude!!!!!!!!!! I can not even begin to explain my frustration with such bad personal skills!!! Talking through your customer is one of the worst things you can do and don't TELL me that you know eyeglass and contact scrips don't match!!! I've been wearing glasses for 15 years and they've ALWAYS been the same. more
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