The office staff & managers are very unprofessional and rude, not just once, but constantly. They miss scheduled apppointments and do not call so that you can make other plans. They do not return calls & apparently couldn't care less if they lose their customers. There are other pest control people that could use the business. The only reason for the one star is for their technicians who do an excellent job. It's unfortunate that the management can't back them up with good customer service.
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