As a woman I have often heard to be wary of car service shops- especially at dealerships. However, my numerous experiences at El Cerrito Honda has proven all the nay-sayers wrong. Not only are the service representatives helpful nad knowledgeable about their products nad services, but they are also patient! Today I had the opportunity to check in with Leo again and he not only helped expleain what was wrong with my Accord, but also took the time to make sure that I understood the costs and problems that I would have to deal with if I didn't take care of a couple of existing minor issues that have been on my car's record since my last visit. Despite my numerous questions and worries, Leo took the time to be patient and understanding. He listened to my concerns and kept me updated all day on the findings and costs of my car's maintenance. Although I live closer to other Honda dealerships, service like this is why I continue to return to El Cerrito Honda.
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