I wish that I didn't need their services as often as I have, but I own a company with over a dozen vehicles plus another four or five personal cars, and it probably should be expected that we'll have a vehicle in for work every few months on average. I won't admit to the total number of times I've needed their services, but it's in the double figures, and I've been completly satisfied everytime. They do a good job of providing periodic status updates, and provide realisitic estimates as to when you can expect them to be finished with your car. I've worked with Ronnie and Nathan most often, and they have both been friendly and professional at all times.
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