I contacted Daffy Ducts in search of a second opinion for the dryer vent service. After being given a quote lower than what I had previously gotten from a company that had visited my home, I decided to go with Daffy Ducts. They arrived timely with cameras and laptops in hand. The technicians proceeded to show me the condition of the vent, clearly explaining the work needed to be done and the cost as I looked at the laptop monitor. Moreover, showing me that the work the other company claimed needed to be done, and of course with a the substantial markup in cost, DID NOT need to be done and the damage did not exist at all. Within 30 minutes, Daffy Ducts completed the cleaning service in a very professional manner with one of the technician again explaining to me the cleaning process. The cleaning crew was very professional and knowledgeable. It is GOOD when a company leaves you with an experience of trust, confidence and comfortable in paying for their service. Daffy Ducts now has a happy new customer who will surely become a returning customer. Great Job!!!! Excellent Service!!! Thank You!!!
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