My husband and I were out looking for a new car. We had been to several dealerships up and down McLoughlin BLVD but just didn't care for what we were seeing or test driving (Honda,Chevrolet,Hyundai,Mitsubishi,Chrysler). When we got to Gladstone Toyota, Moe greeted us in a very friendly, polite, none pushy manner. He has a great up beat energy. After Moe introduced us to the 2010 Toyota Venza, then test driving it, we fell in love with the car. Both my husband and I got really excited about the car...first one of the day. I was not excited to buy a new car because of how pushy the sales reps. can be. Both Moe and Josh really listened to what we were saying about how we were on a very tight budget. They both put forth special effort to make us a fabulous deal. Moe was so friendly...and extremely knowledgeable when it came to looking at the cars. Even went through how many air bags were on the Venza and how, if ever in a head on collision, the front of the car would bow out, not cave in and the engine would drop under the car not into the driver and passenger....very impressed. We bought the 2010 Toyota Venza and love the car. After being a ""Van mom"" for 18 years it is a welcomed change.
After we bought the car, Moe gave us a tour of the dealership showing us the restrooms, service area and how the service area works. He told us that if we ever needed our car worked on and it took longer then then a simple wait,we would be given a rental car at no charge to us. The dealership is very clean and orderly. We even got to watch the Super Bowl which was great! I will recommend Toyota Gladstone to everyone I know.
I could not believe how nice we were treated. I told my husband to pinch me,I think I am dreaming.....of course to knew better not to ;). Thank you Moe and Josh... The owner of Gladstone Toyota dealership should be proud of you both for your exceptional representation of Gladstone Toyota.
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