I went to pepboys to get a quote on a fuel pump this week. Not only was I spoken to like an idiot by a man named Dave, but I was quoted nearly $300 more than an actual DEALERSHIP. So, I think people really need to shop around before they go to a quickie shop like Pep boys.
Regardless of price, I don't appreciate being spoken to like an idiot because of my gender and I also do not appreciate being overcharged for the same reason.
I think with all of the qualified people looking for employment these days- people like Dave should be more concerned with customer service.
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