Sorry to see the negative reviews. I was just down here and went on a 90 minute segway tour and our tour guide Trevor was fantastic. He was so informative and helpful in learning how to ride those things. We had a blast. We had so much fun I just had to give him a bigger gratuity then I would normally do. I understand that they are instituting new customer service guidelines so don't write them off yet. The new owners havent been there that long and I are working on making everything a lot smoother.
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