I used LaVergne Mini Storage for several different storage lockers over the past four years. I haven't rented with them in a few months, and when I recommended them to a friend and he searched them out on Google, I couldn't believe the review he told me about.
They have always given me stellar customer service and they waive the $10 Administration fee every time I come back to rent with them. My rate only increased once over the years that I rented from them, and it only went up two dollars.
The truth is that the city of LaVergne is in a heated battle over property taxes and the bad reviewer has a sour political taste in their mouth.
I highly recommend LaVergne Mini Storage.
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