Firestone routinely finds things wrong with my car that are rather costly, but when I take it into another shop for a second opinion, they state that there isn't anything wrong. I get the sense that Firestone tries to hook a customer into getting costly unnecessary repairs performed, rather than being honest and upfront to gain the customers confidence so they would return and state good things about their 'car mechanic'. This perceived deception has really turned me off to having anything they say as needing repairs performed with them.
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