I never write reviews and felt compelled to write this one to help honest hardworking people make the right decision before spending a lot of money to have body work done at Amherst Street Collision.
Recently I took my BMW to have the front bumper repaired at Amherst Street Collision. The owner Todd is friendly and knowledgeable - unfortunately, the rest of his shop help does not provide quality work.
Todd had provided an estimated of 3 days to repair and paint my front bumper. Three days turned into 6 days, and when I picked up my car, they did not align my front bumper properly; they had dropped the bumper during installation because there was a chip taken out of the corner of the bumper. And within 2 weeks, the paint started peeling around the edges.
I have called the owner Todd numerous times, and sent him a demand letter for a refund and still have not heard back from him. Unfortunately, I need to proceed to file this with the Southern NH Small Claims Court to recover the costs of a bad paint/installation job. Be cautious when selecting a body shop. My recommendation is to ask friends or co-workers where they get their automotive body work done.
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