The came to move my things into storage 2/24/22 and everything was fine. I got my things out of storage and delivered to my home 8/6/11 and that was a total NIGHTMARE. They made my appointment for 9:00am and they had not shown up by 10 so i called and was told they were loading the truck taking my things out of storage. By 11:51 I called again and was told they had gotten a flat tire IN THE PARKING LOT and were waiting for someone to come change it. I called again at 1:00 and was told they'd call when they were on their way. They arrived at 3:00pm and I asked the leader if they were coming from another job and he hesitantly told me no after stumbling. At that point i was very leery of them. While in the house I asked one of the movers if they were coming from another job and he easily said yes. We had a job before yours. I called the office and spoke to Allen about lying to me several times and he insisted that the worker didnt know what he was talking about. As they moved things in they brought me other people's stuff. I was confused how they could do that because they should have only had things from my storage unit on the truck. the worker told me that I had been sharing my storage unit with someone so some of the things must've gotten mixed up. I was furious! I also noticed that the paperwork that I was being asked to sign was new. it should have been a continuation of the original work where we were checking off final destination information instead of originating location this time. They had created a new form that was backdated 2/24/11 and had only taken down the box numbers they had left over and tried to get me to resign this information for the originating location which I REFUSED! Before they left the leader admitted that he lied to me to save his job because this company was cut throat and would fire him if he told a customer the truth. The worker who had confirmed that they had a previous move confirmed by grinn, head nod, and shrug that this was indeed a shady company.
more