Great company, I used them twice Our family moved twice in two years using Certified Movers both times. The first time we were covered under a corporate move and the second we paid for personally. Therefore, I think we have an excellent perspective of this vendor under two common scenarios. To aid in the assessment of Certified Movers, I have evaluated the company on several key criteria: ESTIMATION PROCESS- In our most recent move, which we paid for ourselves, we had several professional national vendors come out to give us estimates. After hearing horror stories on the news, we felt more comfortable going with a larger company. But which one? Certified Movers had moved us once before and their estimate was neither the cheapest nor the most expensive. (In fact, Mayflower was most expensive, coming in approximately 15% higher than Certified Movers) The individual that provided the estimate was very professional, efficient and more than willing to bind the quote +/- 10%. This appears to be an industry standard among the nationwide vendors. PROFESSIONALISM OF MOVERS- The first time we moved, the corporate vendor of choice was Certified Movers. Their crew packed us and loaded our belongings in their trucks. The crew was fast but less professional than we would have hoped. Specifically, they rode some of our biking equipment though our hallways but most importantly they did not provide us with the high-value inventory sheet. Fortunately, there was no damage by the moving company to our home during the move-out process. In contrast, however, we found Certified Movers to be very professional, efficient and courteous. Though they did not pack us, they did an excellent job of loading our belongings. They were on time, efficient, and very professional in ensuring that our home was not damaged in the move-out process. Both Certified Movers's teams that moved us in did a very good job. They arrived within their delivery window, protected all major walkways with plastic and cardboard where appropriate, deposited furniture and boxes in rooms at my direction, and assembled all furniture to our satisfaction. SECURITY OF ITEMS IN TRANSIT- In the process of our first corporate move we lost 4 boxes and a painting (all losses totaling approximately $800). Notably, in the second move with Certified Movers 's we did not lose one box and could not find one piece of furniture that was damaged in the move. We were incredibly surprised and pleased. CLAIMS PROCESS- The claims process went completely smoothly with Certified Movers. We were reimbursed for the value of our goods. However, it should be noted that this move was sponsored by a large corporation. FINAL BILL- The first move was company-paid, so the actual costs were not disclosed to me. However, the second move which we paid for personally was exactly what Certified Movers 's had quoted us originally. Overall, we were incredibly satisfied with Certified Movers's Moving Services. In the first instance in which we lost belongings, they were prompt in processing our claims. In the second move, we received such exceptional service that we required no remedy whatsoever. Though I have no immediate plans to move, I would certainly use Certified Movers 's Moving Services again
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