I made an appointment with Dr. Effron's Anaheim Hills office, which is an hour drive from where I live, on July 1, 2011. The appointment was for August 15th at 2:10pm. I did not receive any calls to confirm my appointment and I drove the hour on Aug 15th thinking I had an appointment. When I arrived at 1:51pm, Mariette told me they didn't have me on the schedule. That my appointment was cancelled. I told her I didn't cancel and I never received any appointment confirmation calls either. She couldn't tell me how my appointment was cancelled. She said she would ""try and fit me in"" as if she was doing me a favor when it wasn't my fault, it was thier office screw up. She said it may take about 45 minutes. I waited for almost an hour and left. I now feel that I would not get quality care from Dr. Effron's staff after this and would not go back or recommend anyone else to suffer the office staff incompetence.
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