I've been going to Jeffrey's Automotive Supercenter for over three years now. They are really nice people there, they do what they tell you they're going to do.
The only thing is that I've paid about $2000 for replacing four power window regulators and each time the price has varied. I just plum don't understand why the prices vary so much! Plus there's a supply charge of $25 every time. These things add up! Their prices are equal to or greater then the dealer, only I'd have to drive a ways to get to the dealer.
Overall, I'd say my experience with them has been good, I just wish they would explain the variance in charges to me.
RESPONSE FROM Jeffrey's Automotive Repair:
Mr. Pelzel,
We value your feedback and appreciate the time you have taken to give it to us. We reviewed your invoices from past visits and see the variance in price that you mention. The prices vary according to the availability of after market parts. Sometimes we must go the dealer to purchase parts. The price can also vary according to the part's number and the time of purchase. Prices over the years are always subject to change. We are happy to answer your questions over the phone or via email any time. We look forward to serving you again in the future.
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