Hello,
I just wanted to tell you what exceptional customer service Dan B. provided me with last week when I had a technical service-related question. He also advised me as to which power nozzle to purchase to replace mine when it dies. In this age of ""customer no-service"" offered by so many companies, I just wanted you to know how much I appreciated the prompt, respectful service I received from your employee!
Thank you,
Brenda
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