I took my machine in for repair and had to wait just a few minutes, but it was because they took extra time to explain the machine and gave me a free lesson on how to prevent it from happening again. I love The Sewing Room so much, I bought a fantastic Bernina 830 machine from them - got free classes and am now creating like crazy!! I will be upgrading my serger thru them soon as well. Can't say enough good about Wendy, Mary and their staff!!
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