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Walked out after waiting for over an hour! - Review by citysearch c | Hill Country Eye Center

Hill Country Eye Center

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Walked out after waiting for over an hour! 8/25/2011

If I could give less than 1 star, I would. My husband went for a new patient consult and exam because he is very interested in corrective surgery. His appointment was at 10:30am and he arrived just after 10am. He waited in the waiting room until 11:15am and finally walked out. The receptionist didn't say a thing about them running behind until he got up to leave. She then asked if he wanted to reschedule. Yeah, right! They clearly have no respect for their patient's time. You would think that they would offer the best customer service to their new patients so I can only imagine how they treat the returning patients. I had planned to make an appointment after my husband went but we will both be finding another practice. more
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