We recently came home from vacation to discover our shower drain was plugged. We called Roto-Rooter for service and were told we would be called 30 to 45 minutes before the technician would arrive. 30 minutes after the call, he was knocking on our door. Rather than assume the drain was the problem, he took the time to properly assess the situation and how to resolve it. Approx 35 minutes later, he was done. He was polite, efficient, professional and left the bathroom as clean as it was when he arrived. I'd definitely call them again.
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