I just went to Rubino's about a week ago to find that his business "was" one of the most successful businesses in Northwest Indiana, when Denny Moss was the manager mind you. It has now been reduced to a tiny second floor cubby hole, now people will say he has been in business for 38 years and he is doing something right. Well, I personally have had a bad experience there myself but if he is doing something right then,why did a jewelry store take over his establishment and throw him upstairs like an older brother would do to his younger brother in a bunk bed. Point I am making is, you guys can fight and moan about Rubinos but the facts are facts a jewelry store has taken over and it is because of his business practices he lasted so long because there was no competition yeah a couple of music stores but when Guitar Center came in and had lower prices and Rubino's would not budge on his price maybe a little 10% .You are going to go where it is cheaper and as far as customer service Rubino's will not even offer a thirty day back guarantee which I understand because he is a small business but like I said you go to where the better deal is and as far as the comment about Guitar Center being a whole wholesaler get your facts straight they cannot be a whole wholesaler and sell to the public "that" is illegal and they would be fined heavily!
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