Horrible place! Burnett was very rough with my kitten, and clipped her nails so short they all bled. He told me her vacination was included in the price, and then accussed me of stealing services when his staff attempted to charge me for the included vaccination. He slammed his paperwork on the counter and said "I dont know who you think you are, trying to get free services here" He was horrible, rude, and so unprofessional. Please please please never taken any of your pets to see him. This is VCA Valley Vet in South Windsor Connecticut. I was forced to give him at least a 1 star rating, when he deserved none! I have several family/friends who have had similar experiences with him and his office staff, where they charge for services they did not do. They charged for a dental exam for my moms cat, and the doctor couldnt even get the cat to open its mouth, yet he billed her for a full dental exam he did not actually do.
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