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Loyal Customer No More... - Review by citysearch c | Rumors

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Loyal Customer No More... 8/19/2011

Frankly, I have been a loyal customer since 2002. Highlights, color and cut every time. Initially, I loved this salon, but have weathered two bad renovations and a tremendous price increase. It got to the point, that despite the fact I was happy with my hair-the question remained "at what cost". One can only expect that the new salon construction costs will be subsequently transferred in some aspect to clients. When you are approaching the $300, it is really pushing it. $90 for a haircut is ridiculous. I loved Rumors, but feel that the owners have lost perspective. It is now a tremendously busy, stressed-out atmosphere which will cost you dearly-check your prices first. For those of you who were customers of Amber Nieckarz, she is now at Carleen's in Latham. Same great Goldwell products, same expertise, beautiful salon- relaxing and less expensive! more
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