If I could have given it no stars, I would have. There have been some improvements over the past six months in employee attitude, but...
If you are looking for help in windows or doors (even if you want to order something), they make you feel like they are doing you a favor for allowing you to talk to them - and that's after a significant period of being ignored.
I find if I can't get something equivalent at another local Cape store, I am willing to drive to Lowes off Cape (nearly 30 miles away!) rather than deal with these guys.
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