Let's keep this simple.....\r
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The Doctors and Nurses at Pediatrics Associates of Madison are fantastic! They take great care of their patients, listen to parents, are thorough, competent, and genuine. They have gone out of their for my children on numerous occasions, after hours, and even when we were out of town.\r
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Some of the back office staff are judgmental, rude, pushy, inflexible, snotty, and gossipy. They have made me feel extremely uncomfortable at times. For example, one particular shorter woman with dark hair openly gossiped about a family while I was present. Simply unprofessional and a bit scary when it comes to someone who has influence over children's healthcare. \r
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For now, I stay with them for the fabulous medical staff but can barely tolerate the office staff. I hope someone in a decision making position gets to read this review and makes some changes. This really could be a wonderful practice if they could control this one aspect. Parents need to feel they
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