Unfortunately, had a similar experience to first poster. Tried to obtain date for a large Company Holiday-Christmas party in May and June 2011, many months ahead. After numerous phone calls where Arlene could not wait to get off the phone, she would promise to call back- and never did. This occured at least three or four times. E mails were sent and not answered. Finally we find out we are on the back burner until she can see if she can fill the room with another party that needs two rooms. We went elsewhere and won't be going back there.
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