Unlike other reviews, I haven't encountered these billing issues. I've been both a cash & insured patient there and have no complaints on either.
They told me right away my insurance was out of network, no lies at all. They gave me huge cash discounts on xrays for my son, too. I really have a hard time believing these negative reviews because I've seen nothing of the like.
The only reason I did not give 5 stars is because I don't feel my sons pain was taken seriously after he injured his foot. My son never cries, ever. He's much like myself in that we aren't ""dramatic"" when in pain. I think because of this, they had no desire to give him any pain management options despite my telling them that OTC meds were not helping him. Granted, there aren't many medicinal options for teenagers, but they could have tried. There must be some type of medicine that's stronger than Tylenol but weaker than the medicines that may make him feel funny.
I do think they price their medicines highly, but I consider it a convenience fee of sorts.
I've had a rough year with bad luck when it comes to getting sick or injured, and I'm happy the doctors at Southland were here to help.
I like Dr. Cohen, she's very helpful if you need referrals!
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