I have had a few experiences with this company and none have been good! I own a few places and have tenants so I deal with companies like this more often than your average home owner. So here are my last two experiences with this company.
The Refrigerator I bought at that very store (3 years earlier) broke. A tenant lost all the food he bought the day before. I called them to repair the fridge and they came. While fixing it, they tested everything and said it was the regulator and everything else was great, it cost me 175.00 to replace. As he replaced it, I questioned him on the part he was using. It was a generic (universal) part. The fridge was out of warrantee, but whatever! Fix it. Well it worked for a day, tenant went food shopping again, but the fridge broke again and he lost all his food. This time they came back and said the compressor was gone and the fridge needed to be replaced. I asked if the wrong regulator could have caused the compressor to go, they said no, however I learned different. They gave me a store credit of 117.00 toward a new fridge if I bought it at their store.
Well today I went to use my store credit and buy a new under cabinet microwave. It was on sale, I picked it out, paid for it and then they sent a kid to grab the microwave they had on display, no box, hardware unaccounted for? The tag on the microwave did not state that the deal was for only the display model and was the same tag as ever other tag in the store. When I said something to the man, he said oh I don
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