What happened is this, B & B AC & Heating Services were working up in our attic in confined quarters to do the servicing of our AC unit. A leak developed. I contacted a contractor and discovered that we needed about $900 worth of repairs to our ceiling. Apparently, somebody had stepped on a pipe up there which drains the AC to the outside, and that had caused the leak. I notified B & B and they checked with our contractor and then came back to us and took care of the repair costs for us.
Now that's what I call really fine service! Not every company would have done that. They really stepped up and didn't challenge us at all. Of course I'll keep using them for service, they are honest and professional!
more