I took my elderly dog there a couple yrs ago after she began losing balance,etc. The staff was friendly, concerned, explained all costs in advance, as I asked since it's MY business to know what it costs (as well as to get an explanation of any terminology I may not understand.) I had no complaints & she has had no major issues since.
I had the need to take my 2 yr old Shepherd / Malamute in this past weekend for what turned out to be a glandular issue in back. Again, friendly staff, they each came in, talked to me, AND my dog...the vet too, each made sure he got to check them out in advance which I thought was cool. I was allowed to walk him back to the exam room but not to stay. (With the exam they were doing this was no place for me to be all in the way causing a hinderance. He was fine with the nurse I left him with, really took to her. :)
The best thing is they were open on Saturday, I called in advance to find out about wait time, cost, etc & since I called 1st I wasn't charged ER fees, just an office visit. (They let me make ""an appointment"" for an hour & 1/2 after my call.) That was awesome. Whole visit was under 75.00 procedure included & they even clipped his nails for free!
People can be fake, money hungry or whatever & fool other PEOPLE... but not dogs, they see right through it & I'm telling you my ""people reader"" didn't meet anyone there he didn't like. Neither did I.
I noticed a couple of the negative reviews were based on assumptions, ""It SEEMED like they were all about money..."" etc.
How can you review a business based on that?
Anyway they get my vote. I'll be changing my dogs over & besides, how convenient you can make a regular vet visit appt for a Saturday!
Susan
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