I was never thrilled with this place but used it because it was convenient. Recently, my experience made me plan to never go back! My car is keyless so I just put the ""keyless key"" in the cup holder. After I started driving home, the car started flashing ""key missing"". I called and they said they didn't have it. I asked for the manager to call and never received a call. I took the car to the dealer to get a new $200 key programmed while performing additional service, they found the key wedged between the bottom of the windshield and the hood. So...Regal must have thrown my key on the roof and it slid down when the car was driven. Accidents happen, but they should be resolved with excellent customer service. I have found excellent cleaning and customer service at Miles Autowash and think it is worth the extra drive.
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