I have rented through NorthSteppe for the past 2 years and prior to that rented through Buckeye Real Estate and Hometeam Properties. Northsteppe is leaps and bounds better than the former. Their office is open during weekends which is a huge convenience. The staff has always been friendly and accommodating in all my experiences.
I have had absolutely no issues with maintenance, and the office actually has called me to check if the work was actually done. When I rented through Buckeye last year our basement leaked and it took 4 weeks for them just to put a dehumidifier down there that did not do anything. The emergency maintenance line has been very helpful when I had a leak a couple months ago, it was on a weekend so I was very shocked when northsteppe maintenance actually came out and fixed the leak.
For those whom are going to be renting in the future around realize that not many college students will be writing reviews on how good their landlord was. In my personal opinion( 4yrs living on campus) I would highly suggest northsteppe over the previous landlords I have had (Buckeye/Hometeam).
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