I missed one payment for $20.00 and was sent to this collection office. To try to understand the situation they were nothing but rude. I didn't get any answers and they kept pushing me to pay if off right then and there. Some people are unable to pay off a full. I think it is ridiculous to punish someone who is trying their best with what they have. This company is awful, rude, horrible communication skills, not compassionate what so ever. If you find yourself dealing with this company your going to get screwed over. I did! With no mail sent to me or calls they decided to serve me papers. So thank you DBA Valley Empire Collection! Maybe next time you can actually have your employees contact your clients before you take it this far.
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