Worst group of people I've ever dealt with. They are rude and condescending. I acknowledge what I've done and understand that the first offender program mandates the IID. These people barely speak english and from what you can understand you'll notice the condescending tone. Find another government endorsed scam to deal with because Interstate Interlock is the worst. The ""good"" review they have is most likely from an employee (notice the positive reviews: one in English and the other in spanish). Read the majority of the reviews, much more realistic.
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