First time I've had a masseuse (1) text during a massage (three minutes without any activity made me open my eyes and sit up to see if Joanna had left the room - nope, she was TEXTING!), and (2) take a call during a massage (the response to her text message). The promised 60-minute massage was about 45 minutes long, Joanna was totally disorganized as well as a mediocre masseuse, which made the fact that there was actual ""laying on of hands"" for about half the time I was on the table OK. A friend had what she described as a perfectly fine massage at the same time from another masseuse.
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