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Bad Service, Bad Management - Review by citysearch c | Something's Fishy

Something's Fishy

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Bad Service, Bad Management 7/27/2011

Party of 9 from a nearby office, we requested that they utilize a seperate knife/spatula for the fish dish two times, once to the server the 2nd to the chef. They failed to do so. Having not want to make a scene or embarrase the cook I took the food and did not eat it. I then asked the server to bring me spicy tuna rolls since I did not eat the fish that was crossed with the meat on the grill. When we went to pay our $200+ bill I asked my waiter if he could take off the hebachi which was $15, or if he could not do that then the $3.40 spicy tuna roll. I did this on the side again, not to embarrase anybody or make a scene with my party. The manager came over and said since we took the fish, we have to pay for it and she would not take the spicy tuna. My entire party was shocked at this business decision she just made. For $3.40, all 9 of us will never go back there again, nor will we advise anybody else to. Finally, one of our cooks coughed over the steamed rice before he turned away to cough again. I would not never go back here again. more
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