VERY DISAPPOINTING! VERY FRUSTRATING! They had a great deal on a SUV that I have been researching for quite a while, called Dave Gray and told him everything about my trade that I had, and the amount I wanted for it. I made sure to tell him everything I needed because I didn't want to waste my time (and his time) driving up there for no reason. He said that the amount I was looking for seems right and it checks out on paper and he just needed to take a look at it. Drove 3 hours to get there with my wife and 4y/o and 8mo/o, got there and Dave was busy so he pawned me off to an associate (who was really nice), test drove the SUV, got back to the dealership....still no dave, they looked at my car which was just how I had mentioned it over the phone and they offered me $4,000 less than Dave and I had spoke about with no explanation....Wasted SIX hours of my families life when he could have told me over the phone what they would give me for my car! In hind site I now realize that Dave probably knew I wouldn't get the amount I wanted for the car, was hoping that I wouldn't drive all the way there and leave empty handed, and didn't want to take the heat...just a hunch. Horrible experience and would not recommend anyone going there at all, or at least DEFINITELY not with a trade, and I won't be going back there at all.
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