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Excellent customer service! Goes the extra mile for you. - Review by citysearch c | Postal Max

Postal Max

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Excellent customer service! Goes the extra mile for you. 7/9/2011

Moved to Brea several months ago so I was looking to find a mailbox and a shipping store for my small Ebay business near me. I found this place and decided to give it a try after scoping it out and talking to the owner. He was very nice, friendly and easy to talk to you. I've had his mailbox service for a little over two months now, and every time I come by he greets me with a warm hello and knows me by my first name. It's a small mom and pop's place so you get a personal and warm vibe from the place, unlike the other big franchises. Also, I get special favors like calling in too see if I have a package or if an important letter has come by. Sometimes, he even calls me when I receive a letter or package I've been waiting for. I just let him know to call me when something I'm waiting for comes. I continue to ship all my packages here and gotten to a point where I just drop the package in the morning before work, and he packs it and ships it out for me. And I come by a day or two and pay him my invoice. That is great service and saves me precious time in the morning! I highly recommend trying this place out, the owner is nice and courteous, gives great service and will go the extra mile for you. Also, I prefer to support small local business owners and not those big corporate guys :) more
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