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A repair shop that doesn't care - Review by citysearch c | Kent Performance Auto Center

Kent Performance Auto Center

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A repair shop that doesn't care 7/2/2011

I will NEVER recommend Kent Performance Auto Center!!! I took my Dodge to them and three weeks later, got it back. They told me it ""is as good as new"". I barely got it 10 blocks and it would not go over 25 mph, the engine quit multiple times and it overheated. I was able to limp it back to the shop and was told by the manager that it would be taken care of. A week later I got the vehicle back, I started for home but something was still wrong. I barely got it into the driveway. I called and was told that my carburetor needed to be rebuilt and they wouldn't touch it! (I was told before taking the vehicle to them that carburetors were NO PROBLEM). I took the vehicle to another shop and they said the overheating problem was caused by a severely split heater hose. The lack of power was caused by a cracked exhaust manifold. It wasn't cracked before I took it to Kent Performance. I felt like I threw $3,000 down the drain and was ripped off! more
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