I've been coming to PetsNYC for about a year and from the moment I walked in the door everyone was really nice and attentive. The groomer (Rob) was so great with my Grace (Yorkie) she was really at ease with him, he has a great manner with her. I had an idea of what I wanted and Rob suggested some things in a not aggressive manner and when she was done with her session, Her cut was FLAWLESS!!...My Grace was REALLY HAPPY...She was excited about her new cut. I've seen Rob on the street with my Grace and she'll run up to him and give him all kinds of love. Now THAT'S someone I can trust my baby with. She's happy, I'm happy. I go to no one else!
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