Absolutely horrible. I paid more and ordered my parts online with them b/c they were somewhat local and delivery might take less time. It had been over a week and I never received an email w/ a tracking number so I sent an email in requesting it. They said that they had to order the parts from Kawasaki (never told me) and that they will get them in today and I'll receive them tomorrow. I never got them. I called the next week and they lied, said that they sent me an email over the weekend (never got one) that they cancelled my order b/c they couldn't get the parts. When I asked for the details on the email, like datestamp, etc., they wouldn't tell me and said that I should just check my email again.
Stay away from this company. Unfortunately, I looked up all these reviews after the fact and now I know why they AVERAGE 2 STARS on multiple review websites.
more