I was traveling out of town when my Sienna's air conditioner went out. I called and spoke to Ralph R. and he explained that if I brought the van in, he would take a look. I was at the dealership at 7.45 AM and was met by Ralph who told me that he had one of the service men ready for me as he was expecting me. Ralph was very kind and helped me. I was out of there at 10.30. They found what was causing the air problem and they also found a nail in my tire that could have been bad when traveling back to Florida. I was very pleased!
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