Fielding is right. There is nothing bad going on here at Highland Springs. It's been a year since the negative reviews of popsicledeath, and there is NO evidence of drug activity, criminal activity, burglaries, or any kind of general loudness. I sleep with my windows open, and yes, there is an issue if you live near a smoker. But unless the state of Idaho passes laws prohibiting outdoor smoking in this type of venue, the management has no control over the outdoor smoking habits of its tenants. It's annoying, yes, but as apartment-life issues go, this is a minor one, and frankly my only annoyance.
Let me give you an example: Yesterday, at 9am, I stopped by the management office to request tree triming in the parking lot. (tree branches and leaves were encroaching into my car as I open the door, and made it difficult to close my door. I often had to back up BEFORE closing the door, to avoid slaming a branch in the door.) Yesterday afternoon, by 5pm, when I got home from work, the branches had been trimmed.
Regarding old appliances: I may not consider this 'luxury' apartment living, but to have a washer and dryer in a 2-bedroom unit that rents for only $677 per month is unheard of where I come from. We've had a problem or two with our appliances, and the maintenance guy has been exceedinly prompt and responsive to requests for assistance. We are in a recession people. Be happy you have working appliances, be patient with the management, as they will replace things as they wear out or become unuseable. But if they replace appliances THE MINUTE YOU DON'T LIKE YOURS ANYMORE, rents and fees will increase. I'm THRILLED with the service and attention I've been getting.
If you don't like communal living, rent a single family home. It's your choice. It takes some patience, common sense and some compromise to adjust to apartment living. This is, by far, an exceedingly well manicured, well serviced, quiet and friendly complex. Management is VERY responsive to reasonable requests, has an open door policy during ALL business hours, and has a great club house with TVs, work-out room and a beautiful pool. You won't regret living here.
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