I went in for an oil change on a 2010 Buick Lacrosse, had a coupun for $16.95 plus $10,00 for tire rotation. My mistake was listening to Rachel the write up girl telling me she would honor the coupom for $16.95 for the oil change and not taking a good look at the numbers she entered on the invoice. After service was done I found out my total was $36.90 which was about $6.00 more than it should have been. I was told the price was higher because of the oil filter, when I told her she should have told me that up front she just blew it off like it was my fault. So if you have work done be sure to know the final cost before you let them do anything, i'll never go back, the dealer is cheaper.
more