I hired Bob Dugan of Dugan Nursery to landscape my backyard. He assured me that he was a licensed professional with 30 yrs experience only to find out that Bob does not do his own work, Bob Dugan sent his ""Employee"" to my house, unlicensed plumber with no ability to do the work.He required pre payment of a third down (1,500 dollars). As it turned out, on the 8th day of a three day job, I came home to review the job, I turned on the water system and all the tubes & heads blew off creating a waterworks display. The sprinkler heads in my lawn were broken away from the plumbing w/massive amounts of water rushing into my DEAD sod that he laid on uneven, untilled ground. The sod made no contact with the under soil. The sod was D grade w/tough Bermuda grass mixed in when I was promised Bluegrass fescue. Bob refused to come to my home to review what his employee did. He told me that the man he sent was a homeless man w/severe mental illness, but Bob uses him because all he has to pay him is room and board, ie cheep labor.
The workers did great damage to the landscaping of my front yard that I had just done in Dec. All was buried in the mud they left behind. My brand new hand made gate was gouged with their wheel barrows, I have to restore it and my front yard too. I had to hire someone else to redo the total disaster that Bob Dugan left behind. Please, DO NOT USE THIS COMPANY, YOU WILL NE SORRY, LIKE I AM.
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