I have had nothing but trouble here and I've lived here for three years. I started out in a 2 bed/2 bath. When I moved in the carpet hadn't been cleaned and it was stained and nasty. My friend was in a hurry to move in so we just dealt with it. Shorty after I kept getting sick. I started to wonder about mold? Then one day I was sitting on the floor and I caught a whiff of cat urine...I'm allergic to cats and had been living in that apartment that hadn't been cleaned. Hooray.
I decide to switch to a 1 bed/1 bath. I move in and everything looks great. Then my fridge floods. It takes an hour for maintenance to show up. They came in two days later to relay the linoleum in my kitchen (they also did the bathroom too for some reason and never set the toilet back on right, so it doesn't get enough pressure to flush everything down with one flush). I would call maintenance but they never fix anything on their first try and I've actually had to call outside plumbers/electricians to come in and do the job.
Then winter came and they installed space heaters in our water closet. My electric bill shot up to $95+ from the $20 it had been just the month before. The leasing office refused to accept responsibility and basically called me a liar saying a space heater couldn't use that much electricity. I ended up on a conference call with them and IREA, where IREA told them exactly what I was telling them.
We got our notice that our lease was going to expire (In September) and they wanted to raise our rent $55. Now, I understand they need to raise rent every time around, but that was a little excessive. We went down to try and negotiate and learned that we've been charged $25 every month since we moved in for our ""Mountain view"". We face south east...no mountains that way. We see two other buildings. We asked how this could be taken off since we don't have a mountain view and were told ""I can't do anything about it, it's there you'll just have to deal with it."" When we said that wasn't fair to be charged for something that we don't have access to we were told to ""find somewhere else to live"".
The cops are here almost every week for one thing or another, the walls are paper thin and the staff is just rude. You'd be better off living in a cardboard box.
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