I am a potential new client at this clinic. During the 7 MINUTES I was on hold (before they hung up on me, by the way...) I read the reviews complaining about the long hold times and rude office staff. They're accurate...When I called back and said 'Hi. I was on hold to make an appointment but was hung up on.', the snotty woman on the other end said 'We didnt hang up on you but what kind of appointment do you want?' I'm going to keep the appointment, but I really hope this gets better on my visit....or I'll be shopping for a new vet!
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